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Student Rebooking and Cancellation

Student Rebooking:

If you need to rebook a class MORE than fifteen (15) days before your scheduled class date, you may rebook (transfer to another class) one time without any fee. If you need to rebook a second time, the fee is $25.00 for a four (4) hour class or $50.00 for an eight (8) hour class. After a second rebooking no further transfers or refunds are permitted.

If you need to rebook a class LESS than fifteen (15) days before your scheduled class date, the fee is $40.00 for a four (4) hour class or $75.00 for an eight (8) hour class. Only one rebooking will be allowed with less than two weeks before your scheduled class date. All rebooking requests must be received no later than the day prior to the scheduled class.

If the rebooking is to a more expensive class, you are responsible for the price difference. If the rebooking is to a less expensive class, you will receive a refund of the price difference.

No rebooking for Guest Instructor courses.

Student Cancelling:

If you need to cancel a class more than fifteen (15) days before your scheduled class date, you may cancel and request a refund of the purchase price, less 25% of the class price paid. Classes cannot be cancelled less than fifteen (15) days before your scheduled class date. Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of the Director of Education & Training and must be put in writing. GOAL reserves the right to change or amend these policies at any time.

No refunds on Guest Instructor courses, no exceptions.

GOAL Cancelled Classes:

In rare circumstances, GOAL may need to cancel a class. If this occurs, you will be notified as soon as possible and given the option of either a full refund or a move to another course of the same value.

Exceptions to these policies may be made on a case-by-case basis, at the sole discretion of the Director of Education & Training. GOAL reserves the right to change or amend these policies at any time.


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